FAQ’s

It is a relationship between a retailer and a merchant bank that enables merchants to accept credit card and debit card payments from customers.

Of course. We have the ability to meet or beat your current pricing. Our merchant services are most trusted and reliable and available at highly competitive pricing.

It depends. Our technical and installation department will assess your equipment and need specific details (make and model). As long as it is PCI compliant and not locked by the previous processor, we may be able to reprogram it with your new Tidal Wave Payment Merchant Services account.

Payment Card Industry (PCI) compliance applies to anyone and any business which collects, transmits, or stores cardholder data. The minimum requirement to become PCI compliant is the completion of an annual data security standards self-assessment questionnaire.

Yes. You will need a payment Gateway for the authorization and encryption of online payment transactions. This also ensures that all of your transactions are processed quickly and efficiently.

A mobile payment acceptance is completely safe and secure. The Smartphone or Tablet Processing gateways we use (thru an app on your device) never store any information on the device itself. Also, the card reader is fully encrypted so that credit and debit card numbers are entirely safeguarded. Therefore, all the data remains safe with us.